If you have a letter that was mailed to you with a payment slip, there may be an option (depending on creditor) to pay your debt at participating CVS Pharmacy and 7-Eleven Stores.We can accept payments over the phone with a Checking account, Credit Card, Debit, or Prepaid Debit Cards which have a Visa or MasterCard logo.Ĭlick here for more information.On the confirmation page, please review your information and confirm your desired arrangement.At the end of the payment process, you will come to the payment confirmation screen. Once the payment details are provided, the system will move through the steps for you. Once you have made your choice you will be prompted to provide payment details.Please note, if you are logging on to pay a previously offered settlement offer you would choose the Make one or Multiple Partial Payments option.The current options are Pay Total Amount Due or Make a One Time or Multiple Partial Payments toward your balance. There are currently two available plan options, however, we are regularly making updates to the Self-Service portal for better overall customer experience.On the right-hand side of the screen, you will see a button titled “Make a Payment”, click this option. After agreeing or updating your information you will be directed to your account.If your information is not correct, we ask that you update it so that we may provide you with notices we may need to send you, via the U.S.If the information is correct, click “Yes, take me to my account”, if it is not correct click “edit” and update your personal information. Next, the site will prompt you to verify your personal information on file.If this is your first time signing into your account, the next screen will prompt you to create a username and password.– If you have previously enrolled, sign into your account, skip steps 3 & 4 Log in using “Reference Number” (This is your ERC® assigned File Number, located on any letter in which we have sent to you.) and “Last four of your SSN”.Access the Self-Service Portal: opens in a new window.Here is a quick overview of how to use the self-service portal to pay online via your phone, desktop, or tablet. If you are sending in a Money order by mail, click here for see additional instructions. Click Additional Instructions for more information. Be sure to supply enough information for us to be able to locate your account, such as your full name, address, ERC® assigned file number, or Original Creditor assigned Account Number, Etc.You may choose to send the payments via regular mail, Priority Mail, or Express Mail.Please review the additional instructions thoroughly to ensure that your payment is received and posted to your account as soon as it is received by us.If you are sending in a payment by mail, click here for additional instructions. So long as your debit card has a Visa or MasterCard logo, we can accept it.Debit Cards as well as prepaid Debit Cards which have a Visa or MasterCard logo. We do not presently accept American Express or Discover Cards.Ĭlick here for more information.Cards with a Visa or MasterCard logo are accepted.
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